If you've started looking for a cleaner in Surrey, the first question is usually the most practical one: what's this actually going to cost? There isn't a single fixed answer — rates vary by area, property size and how often you need someone — but there are patterns worth knowing before you start asking around.
Area. As a rough guide, indicative hourly rates tend to sit a little higher in larger, more affluent towns like Cobham than in smaller villages such as Clandon or Horsley, simply because average property size — and the time a clean takes — tends to be bigger there too.
Frequency. A cleaner who visits weekly or fortnightly on a standing slot will often set a lower hourly rate than for a one-off visit, because it's reliable, recurring work. One-off and occasional cleans tend to sit at the higher end of a cleaner's range.
Type of clean. A regular maintenance clean and a deep clean are different jobs. End of tenancy cleans, post-renovation cleans and full deep cleans usually take longer and are priced accordingly — either a higher hourly rate, a fixed job price, or both.
Property size and condition. More bedrooms and bathrooms, pets, and how tidy a home is kept between visits all change how long a clean realistically takes, which is usually what actually drives the final bill more than any area-wide "going rate."
A practical approach is to work backwards from the hours a clean will genuinely take rather than anchoring on a single headline number. A one-bedroom flat with a light weekly tidy will take a fraction of the time of a four-bedroom family home with two bathrooms and a dog. Ask any cleaner you're considering how long they'd expect a first visit to take, and use that as your real planning figure rather than a rate you've seen quoted elsewhere.
Halo doesn't set or take a cut of what you pay your cleaner. Cleaners on Halo set their own indicative rate, shown on their profile before you're introduced, and you agree the details directly with them. Using Halo to find a cleaner is, and always will be, free for homeowners — there's no booking fee, no subscription, and no commission added on top of what your cleaner quotes you.
On the other side, cleaners join Halo for free too. It's only once a cleaner has their first confirmed booking through Halo that a flat £30 a month applies to them — marketed to cleaners as roughly £1 a day, billed as one monthly charge rather than literally day by day. That's Halo's fee to the cleaner for the introduction, not a fee added to your bill as a homeowner.